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1. General Information

2. Product Information and Availability

  • Our webshop offers a curated selection of high-end Japanese tableware and kitchenware.

  • Immediate shipping is not possible due to the nature of the production. Orders are consolidated at our address before shipment.

  • For delivery time, please check our shipping policy

3. Order Processing and Confirmation

  • Customers will receive an email confirmation with purchase details once an order is placed.

  • Memorizeitall reserves the right to cancel or refuse orders for reasons including, but not limited to, product unavailability or suspicious activity.

  • For refund and cancellation, please see our refund policy.

4. Pricing and Taxes

  • Prices are displayed in Japanese Yen (JPY) unless otherwise stated.

  • Customers are responsible for import duties, customs fees, and other taxes in their country of import.

5. Payments

  • All orders require pre-payment.

  • B2B customers should contact us directly for quotations.

6. Shipping

  • Customers can choose air or sea freight:

  • Air Freight: Fast but also very expensive.

  • Sea Freight: More economical but may take up to three months.

  • Orders for B2C are limited to a maximum of 25kg per order. For orders exceeding this weight, please request a custom offer.

  • Memorizeitall does not cover damages during transportation. Our insurance offers limited protection, but forwarders may exclude coverage for fragile items like ceramics.

  • Due to high shipping costs, we advise ordering sufficient quantities to reduce the per-unit shipping cost.

7. Returns and Refunds

  • Returns must comply with our separate refund policy. Please refer to the Refund Policy page for details.

  • For any issues with received products, contact our support team at

8. Usage Guidelines

  • Follow product-specific usage guidelines based on the material composition to ensure proper care and longevity.

9. Intellectual Property

  • All content, including product descriptions, images, and logos, is owned by or licensed to Memorizeitall.

  • Unauthorized reproduction or misuse of website content is prohibited.

10. User Accounts and Security

  • Users are responsible for maintaining their account credentials and preventing unauthorized access.

  • Memorizeitall is not liable for damages from account misuse.

11. Limitation of Liability

  • Memorizeitall shall not be liable for indirect, incidental, or consequential damages from using or being unable to use purchased products.

  • Liability is limited to the purchase price.

12. Customer Support

13. Amendments and Changes

  • Memorizeitall reserves the right to amend these Terms and Conditions at any time without prior notice. Changes will take effect upon their publication on our website.

14. Governing Law

  • These Terms and Conditions are governed by Japanese law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tokyo.

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